Giving Back to the Community

Corporate citizenship and community involvement are two of our most cherished and deeply-rooted values. Through our "Hotels With Heart" initiatives, we seek to strengthen the communities in which we live and work. Through environmental initiatives, cultural partnerships, regional scholarship programs and charitable giving to help those in need, we strive to make our communities stronger, diverse and more vital.

Environmental Stewardship

To make the world a better place for our children and grandchildren, hotel environmental committees investigate ways to reduce the environmental impact from choosing eco-friendly hotel soaps and cleaning detergents to installing energy efficient lighting, upgrading heating, ventilation and air conditioning systems and improving waste management practices.

We are proud to be green. Click here to learn more about our environment stewardship programs.

Cultural Partnerships

From Vancouver to St. John's, our hotels relentlessly focus on guest needs and strive to develop lasting relationships with them. We take time to listen and know our guests. We acknowledge and celebrate our ethnic diversity; we support various community arts and cultural activities and sponsor our sports teams. While most of our partnerships are linked to local organizations, from time to time, we also connect with regional or national organizations that have links to our communities. As a host for athletes or musical festivals or special events, sponsor of amateur sports or student groups, support for local fund raising efforts, we are involved with dozens of organizations that our partners and associates personally care about.

Regional Scholarship programs

A great hotel offers more than just a good sleep and amenitities. It offers an experience - new discoveries, stories and friendships. From coast to coast, our hotels are comprised of thousands of hotel professionals working together 24 hours per day, seven days a week to provide exceptional, anticipatory service, build lasting relationships and create memorable experiences for our guests.

Our success stems from the way we treat our people. From competitive, incentive based compensation to our commitment to career development, we value our people. We lead by example and make sure we treat our associates in the same generous manner we treat our guests. We realize hard work needs to be balanced with hard play, and we promote an internal culture of "serious play".

Dynamic, growth driven companies bring teams of individuals together under a common goal and vision. We want our company to celebrate our unique Canadian sense of place and draw from all cultures and communities that we represent. We give our Associates opportunities to grow professionally and personally. Leadership training, internal promotions, training courses and seminars, Associates-driven committees and career development -- these are the things that propel us forward.

In short, SilverBirch Hotels & Resorts believes that our people are the most important component to the success of our business. We succeed by being proud that together we gave our best effort, and had fun doing it.

Through regional scholarship programs, our hotels provide financial support to individuals pursuing careers in hotel or hospitality programs. Career opportunities exist at most levels and operational departments including Hotel Managers, Front Desk personnel, Food & Beverage Managers, Servers, Banquet Associates, Sales & Marketing Managers, Chefs and Housekeeping Associates. Scholarship programs vary from region to region. Click here to enquire about career opportunities and/or scholarship programs in your area.

Charitable Giving Programs

Our Friends in Need community relations program began in 1999 as a local initiative at one of our hotels in Atlantic Canada, the Delta Fredericton. By offering a reduced rate during the holiday season, a time of year when occupancy was traditionally at its lowest, and marketing it to visiting families and friends, the hotel raised funs for a local cause and created awareness and goodwill in the community.

In 2000, SilverBirch Hotels & Resorts launched the program on a national basis in all Canadian hotels. Now each December, each hotel offer holiday travellers discounted room rates with $10-$12 from each room sold donated to community charities. Local shelters, soup kitchens, youth support groups and other organizations have now benefited from over $590,000 raised in the past six years.